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AI on the admin side of care

Intake forms, triage summaries, clinical letter drafting. The work that wraps around a consultation — automated carefully, never the clinical decision.

We work in the admin layer, not the clinical decision layer. Letters, intake summaries, and triage routing free clinicians from typing, while every output stays clearly attributable, reviewable, and owned by a human.

What AI typically helps with

The jobs we'd look at first.

01

Intake summarisation

Patient-supplied forms and history summarised into a structured pre-consult brief, so the clinician reads one page instead of seven.

02

Clinical letter drafting

Drafts of routine clinical letters (GP correspondence, follow-up, referral notes) generated from the consult record, then edited and signed off.

03

Triage routing

Inbound enquiries categorised against your triage rules with a confidence score, escalating ambiguity to a clinician rather than guessing.

04

Internal protocol Q&A

Grounded, cited answers from your own clinical protocols and admin manuals — never a free-text answer to a clinical question.

What we wouldn't do here

The projects we'd turn down.

Worth being explicit. These are the asks we'd say no to in this sector — and saying no is part of the work.

We would not build anything that makes a clinical decision. We work on the admin side, not the diagnosis side.

We would not put free-text model output in front of a patient without a clinician reviewing it.

We would not touch your clinical record systems without a clear data-protection assessment and an obvious off-switch.

Next step

A first call, no slides.

Tell us the workflow. We'll tell you, plainly, whether it's worth a Diagnostic and what we'd expect to find.